Focus on the future with confidence
You deserve a powerful, professional website that’s as impactful as you and your business.
Contact me and together we’ll build a WordPress website that helps your dream client see you for the expert you truly are.
I’m based on the beautiful island of St. Thomas in the US Virgin Islands but I work with clients from all over the US (thank you internet and Zoom!)
Monday – Thursday
9am – 4pm AST
Your time is important. That’s why I’ve compiled a list of FAQs that answer some of the questions you may already have.
STILL HAVE QUESTIONS?
Use the form below to contact me. You will receive a reply
within 24 – 48 hours, Monday thru Friday from 9 am – 4 pm.
*Fields marked with an asterisk are required.
FREQUENTLY ASKED QUESTIONS
What platform do you use to build websites and why?
I specialize in WordPress Design and Development. WordPress offers a wide range of capabilities to create and customize a site that is as unique as you and your business.
Did you know that WordPress powers over 37% of all websites on the internet in 2021*? That’s over 455 million websites! What this means to you is that no matter what you want to do with your website or how much you plan to grow, WordPress has a way to help you do just that.
Additionally, I’ve worked with WIX, Shopify, and Weebly. I also have some experience using booking software such as, Streamline, Reservation Key, Rezfusion, Travify, and Fare Harbor. Contact me and let me know what software you’re working with!
How long does it take?
Each package offered has a different timescale so it varies depending on your business needs.
For the Better Than Ever package, I work solely on your project and all of my energy and time is focused on bringing to life your vision for yourself and your business. The typical turnaround time is 4-6 weeks.
With the Better Together package, I work on more than one project at a time. A typical timeline for a new site build with this package is 6-8 weeks but it also depends on how soon you can provide the content before we begin. (This includes copy/text, images, integrations with third-party platforms, etc.) Delays in submitting the content will affect the timeline for completion.
Content dictates design so we can only move forward once your content is ready. You can have a beautiful website but if the design doesn’t support the content and drive the user where we want them to go what’s the point, right?
For the Better Beginner package, the ball is in your court! Once you have booked an open spot on my calendar and sent me the necessary materials, I will turn over your new site to you, ready for your content to be added within 2 weeks.
From there it’s up to you to bring it all together, but with the Copy Strategy Guide, written and video tutorials, and 7-day email support I have no doubt you’ll be up and running in no time!
What content will I need to provide?
Once we are officially working together and we have your design concepts locked-in, I’ll send over content worksheets to help you be clear and concise with your copy. I will prompt you when necessary for specific Call-to-Actions and button text that helps us guide the user where we want them to go.
Each project is different but in general, you will need to provide: your logo files, your website copy (which can be written using the content worksheets), any images you may want to use, and access to any third-party accounts you want to be integrated with your site (email marketing, social media, payment processors like PayPal or Stripe, etc.)
Will you write my content?
Absolutely! Regardless of which package fits your current business needs best, I offer a way to ensure that you have content that sells!
Do you offer branding as well as web design?
100%! Each of my website packages includes branding that’s on-point for you and your business.
With the Better Than Ever package, we design a custom logo specifically for your growing business. You know, that one you’ve been dreaming of for a looooong time?!
For the Better Together or Better Beginner package there’s a branding kit that helps you draft branding to help your ideal clients find you, make sure your business gets seen!
Will I be able to make edits or maintain my site after our contract has ended?
My goal is to ensure that you are confident in navigating your new online presence so you can focus on building and growing your business. Depending on the package you choose you’ll receive either custom-written and video tutorials of your specific website, lifetime access to my general library of tutorials, or links to the documentation you’ll need for the revisions you need to keep your site up-to-date.
If you would rather take one more task off your to-do list, I offer monthly maintenance packages for a nominal fee as well, so you can spend more time doing what you love.
How does payment work?
Four installments will be made as we progress through the steps of the web design process for either the Better Than Ever or the Better Together packages.
A 25% non-refundable deposit is required to secure your spot on my calendar.
The second payment of 25% is due on the project start date.
The third payment of 25% is due about half way through the site build and typically after the first design review.
The final 25% is due after the second revision meeting but prior to launch and before your new website is transferred to you.
For the Better Beginner package, 100% is due upon signing our contract and before work begins.
Will there be additional expenses above and beyond our initial agreed-upon contract?
Our contract covers the one-off cost for the design and development of your new website along with the cost of any plug-ins discussed in our initial Discovery Call. Recurring or annual costs may be added if additional services or premium plugs are requested that are not outlined in our proposal.
If any new costs arise, I will seek, written approval before proceeding. I will never spend your money without your approval.
Can you redesign my existing website?
We will perform a site audit and discuss a plan that best aligns with the goals of your business. In some cases, it may be better to build your new website from scratch on a platform that better suits your needs and where you want your business to go.
If I already have a website, can you redesign it for less?
While it may seem like a simpler task to improve an existing website, re-designing a site can often be more complicated than a new design. There is often significant back-end and front-end issues that need to be resolved before any revisions to the content or design can be made. And, depending on whether your site has been well maintained, working within your existing framework can be time-consuming and can end up costing more than a new build.
We will perform a site audit and discuss a plan that falls within your budget so you can get the most out of our work together. My personal goal is to give you what your business needs, not what I can sell you.